Privacy Policy
1. Information We Collect
Personal Information: Information you voluntarily provide when placing an order or communicating with us:
Full Name
Shipping and Billing Address
Active Email Address
Phone Number
Transaction Data: Given that we exclusively use Cash on Delivery (COD) and Mobile Financial Services (MFS) for payment verification:
COD order details.
MFS Transaction ID for payment verification.
Sender Mobile Number used to make the MFS payment.
2. How We Use Your Information
We use the collected data for the following essential purposes:
Order Fulfillment: To process your orders, arrange delivery, and dispatch products to your address.
Payment Verification: To verify MFS payments using the Transaction ID and Sender Mobile Number and confirm COD orders.
Communication: To inform you about your order status and delivery updates.
Customer Support: To provide prompt resolution to your inquiries or complaints.
Site Improvement: To monitor and analyze site performance to improve overall user experience.
Security: To identify and prevent fraudulent activities or technical issues.
3. Disclosure and Security of Your Information
We treat your personal information with strict confidentiality. We may share your information only in the following limited circumstances:
With Service Providers: We share necessary data (Name, Address, Phone Number) with our delivery partners (courier services) to ensure your order reaches you.
Legal Compliance: If required by the laws of Bangladesh, court orders, or governmental authorities.
Business Transfers: In connection with a merger, acquisition, or sale of assets of Phul Foring.
4. Your Rights
You maintain the right to:
Communication Control: Opt-out of receiving marketing emails or messages from us at any time.
Data Correction: Request us to update or correct any personal information we hold about you if it is inaccurate.
5. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Policy on this page.